Frequently asked questions

How should I start an inquiry?

Send the application, product family, voltage, CCT or color, IP requirement and quantity.

Do I need to know the exact model before contacting you?

No. Start with your application and approximate requirements.

Can you support OEM / ODM discussion?

Yes. We can discuss packaging, labeling, structural changes and project requirements.

What happens after the first message?

We confirm the product family and missing specifications, then discuss drawings, samples or a quotation.

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